1. Enrollment and registration

In order to guarantee a place in the training program (Initiation or In-depth) of the TFP Hispanoamerica Institute, the student must enroll within the period indicated in the respective course, and will not require prior payment of tuition. Such enrollment will incur a commitment of immediate payment or monthly subscription, according to the purchaser’s choice, with a grace period of 15 calendar days on the first payment, whichever plan is chosen.

2. Proof of payment

Once the payment has been made, the TFP Hispanoamerica Institute will issue a payment voucher certifying the receipt of the transaction. It is important to note that this voucher is not a legal invoice, but a proof that the Institute has received the corresponding amount.

3. Payment plans

The monthly fees corresponding to the course must be paid in full, regardless of the student’s attendance or participation in the classes. The due dates of each installment will be previously established and communicated to the student at the beginning of the course, or according to the student’s choice at the time of enrollment.

4. Discount coupons

The use or omission of discount coupons at the time of payment is the responsibility of the student, the Institute is responsible for communicating and responding to requests in a timely manner so that each student who is eligible for a discount has it available.

Once the course has been paid, there are no refunds for non-use of the coupon, so we suggest taking the process with patience and approaching our means of contact.

5. Withdrawal from the course

Si un estudiante decide retirarse del curso antes de su finalización:

• If the withdrawal occurs within the first 30 days from the start date, 50% of the amount of the fees already paid will be refunded, excluding the tuition fee.
• After 30 days from the start of the course, no refunds are available and the student remains responsible for the outstanding fees until the end of the course.

6. Non-payment

Failure to pay three consecutive or non-consecutive installments, without prior communication and agreement with the Institute, will result in the cancellation of the student’s enrollment and he/she will not be allowed to continue attending the course. In this case, no refund will be made and the outstanding fees will remain due.

7. Exceptions

In cases of force majeure, such as serious illness, family problems or other serious unforeseen circumstances, the student may contact the Institute’s administration to discuss possible solutions or adjustments to the payment plan. Documents and support will be requested as deemed necessary to make the decision. The committee in charge of making the decision reserves the right of decision.

8. Acceptance of terms

By enrolling in any of the TFP Hispanoamerica Institute courses, the student acknowledges having read, understood and accepted this Payment and Refund Policy. Explicit confirmation of these terms will be required prior to the completion of the enrollment process.

Need help?

Please do not hesitate to contact us at contacto@tfphispanoamerica.com for questions about our return and refund policy.